Recent updates
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Send a message to all employees at a location
Updated onArticleBy default, TimeForge allows both Managers and Supervisors to send messages to employees. (Though, this setting can be customized for Supervisors on per-location basis.) This article will teach you how to send a message to all employees at a given location, which can be handy for sending out reminders, announcing upcoming events or requirements, or providing important alerts about the store.
You can also view and send messages at any time by opening the Schedules tab and selecting Messages from the sub-menu.
Getting Started Common Tasks
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View your list of employees
Updated onArticleAll staff members are considered employees in TimeForge. Employees are defined across 3 categories (employee, supervisor, or manager) in the TimeForge system. More specifically, if a staff member can log in to TimeForge, can be scheduled inside of TimeForge, or can clock in on TimeForge (or with a 3rd party plug in), then that staff member is considered an "Employee" by TimeForge.
Account owners can add, edit, and terminate employees from the Employee List page.
Manager Guide The Basics
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Corporate vs. Location Level
Updated onArticleTimeForge is a very sophisticated labor management system that works well for both independently owned and operated businesses, as well as chain concepts and franchises with multiple locations. More than just an employee scheduling system, TimeForge has two separate operating levels that can be customized to match your business hierarchy:
- The Corporate (or Corporation) level is used to manage settings that affect multiple locations, such as separate retail stores, hotels, or restaurants.
- The Location level is used to manage employee schedules and attendance at a specific location.
When operated by a business with more than one location, some of the functionality of TimeForge is moved to the Corporate level to ensure consistent labor reports and pay rules across all business locations.
Getting Started Common Tasks
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Reset your password from your profile page
Updated onArticleYou can reset your password anytime from your Profile page in TimeForge. This guide will show you how.
Manager Guide Profile Settings
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Set up a secret question and answer
Updated onArticleA secret question and answer allows you to reset your password anytime, which is super handy if you ever lose or forget it. To set up your secret question and answer, head on over to your Profile page in TimeForge.
Manager Guide Profile Settings
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Request time off or set your availability
Updated onArticleThe TimeForge Employee Mobile App now offers the ability to submit availability requests directly from your smart phone! This makes it easier than ever for employees to indicate their availability.
In order to make use of this feature, you'll need to have the latest version of the Employee Mobile App installed on your device. This app is free and is available for both iOS and Android. To download, simply visit the Apple store or Google Play store and search for "TimeForge Employee App."
What's New New Feature Guides
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View other employees' schedules
Updated onArticleCurious to see who else is working with you? Maybe you need to view another employee's schedule to swap a day off? You can view other schedules from within the Employee Mobile app. Here's how.
Employee Guide Schedules & Time Cards
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Ad-hoc reports, including hourly sales reports
Updated onArticleUnder the new Reporting tab, managers now have access to ad-hoc reporting: a simple yet powerful tool that allows you to build and run your own reports in just a few easy steps!
One of the biggest benefits to ad-hoc reporting is that you can now run hourly sales reports. TimeForge will show you the entire week's sales, with the option to view manager projections, actual figures, or system forecasts.
Keep reading to learn how!
What's New New Feature Guides