Recent updates
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Why should I keep my browser up-to-date?
Updated onArticleAll web browsers work differently with websites. This due to how the browser operates. In some cases, websites may partially work on one browser and completely stop working on others. If you experience issues using TimeForge (for example, you're unable to view reports or images), it's likely due to an out-of-date browser.
Below, we offer suggestions for keeping your browser up-to-date so that you can take full advantage of TimeForge's features.
Getting Started Troubleshooting & FAQs
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I think TimeForge rocks! How can I recommend it to a friend?
Updated onArticleTimeForge is changing how labor management, employee scheduling, and time management is done in businesses around the world. If TimeForge has affected how you schedule your time, we'd love for you to tell your friends about it!
Getting Started Troubleshooting & FAQs
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Why can't I see other Departments?
Updated onArticleIn TimeForge, you won't be able to see other departments unless you are associated with them. To be able to see a department, you must be assigned to that department (you can manage a department without working in the department).
Getting Started Troubleshooting & FAQs
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What are shift satisfactions?
Updated onArticleShift satisfactions are "thumbs up" and "thumbs down" rankings for shifts! To track shift satisfactions in TimeForge, you'll first need to enable the rate/rank feature.
Getting Started Troubleshooting & FAQs
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What kinds of security features does TimeForge offer?
Updated onArticleTons! TimeForge is incredibly secure!
We're living in the information age, which means it’s becoming more and more necessary to use the internet to store and track important information. TimeForge is aware of the risks you’re taking by storing your information in an online database and has made the system incredibly secure so that you can rest easy.
Read on to learn more about TimeForge's security features or check out our official Security policy here.
Getting Started Troubleshooting & FAQs
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View previous invoices
Updated onArticleTimeForge electronically stores your payment history so that you don't have to worry about keeping up with a pile of paper invoices. You are able to view previous invoices at any time, no matter what features of TimeForge you're using.
However, for security purposes, you will need to either be the account creator, or have authorization from the account creator, in order to view past invoices.
Getting Started Billing
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Set up a secret question and answer
Updated onArticleA secret question and answer allows you to reset your password anytime, which is super handy if you ever lose or forget it. To set up your secret question and answer, head on over to your Profile page in TimeForge.
Getting Started Login and Password Help
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Reset your password from your profile page
Updated onArticleYou can reset your password anytime from your Profile page in TimeForge. This guide will show you how.
Getting Started Login and Password Help
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Reset your password when you can't log in
Updated onArticleTimeForge has a quick and easy password reset utility that allows you to reset your password anytime as long as you have an email address associated with your account. This method replaces the old password reset option that required employees to remember a secret question and answer.
Getting Started Login and Password Help
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Require passwords in TimeClock Mode
Updated onArticleManager Guide Attendance